Most companies aggressively negotiate their telecom contracts, but once the contract is signed do not have the resources to put the same effort into making sure that those contracts are administered properly or do not auto-renew at default pricing.
Monthly invoices contain very little information and do not telegraph when rates go higher because of penalties for either over or under usage.
Companies in a growth mode are particularly susceptible to these kinds of overcharges.
We perform all these tasks with a real-world understanding of the industry and sensitivity for the everyday demands put upon our client's staff. While we will of course need a client liaison, we minimize requests for client staff involvement us as much as we possibly can.